15. Provide Multilingual Content

Agencies must already provide appropriate access for people with limited English proficiency by implementing Department of Justice guidance for Executive Order 13166, Improving Access to Services for People with Limited English Proficiency. 34 Agencies must use this guidance to determine which website content must be provided in other languages, based on their agency’s mission, analytics, and user feedback.


34: Exec. Order No. 13,166, 65 FR 50121, available at http://www.gpo.gov/fdsys/pkg/FR-2000-08-16/pdf/00-20938.pdf