14. Use Plain Writing
Web content is most effective when it is easy to understand, find, and use. The Plain Writing Act of 2010 requires agencies to draft all public-facing web and print documents in plain writing, calling for agency writing to be clear, concise, and well-organized. 33 On April 13, 2011, OMB issued Memorandum, M-11-15, Final Guidance on Implementing the Plain Writing Act of 2010.
As required by law and OMB guidance, agencies must ensure that web content is written in a manner suitable for the intended audience. The Federal Plain Language Guidelines and other resources maintained by the interagency Plain Language Action and Information Network (PLAIN) at www.plainlanguage.gov can assist agencies in meeting the goals of the Plain Writing Act.
33: 5 U.S.C. § 301 note